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Comprehensive Hospital Management Software with Electronic Medical Records (EMR) Developed by Blooray IT Solutions, Kerala, India, and supported by Rayyan InfoWave LLP, India

blooray MeDIC

Fields of Application:

  • Medium-Sized Hospitals: Scalable management for growing institutions

  • Small Clinics: Streamlined solutions for smaller setups

  • Personal Consultation: Desktop or laptop use

  • Super/Multi-Specialty Hospitals: Advanced tools for complex care environments

  • Hospital Networks: Seamless integration across multiple facilities

What is blooray MeDIC ?

MeDIC is a robust, client-server software solution tailored for hospital automation. Unlike typical off-the-shelf software, MeDIC is customized and implemented directly by Blooray IT Solutions. It combines local data storage with optional cloud capabilities, offering secure, scalable, and dynamic functionality.

Key Features of blooray MeDIC :

  • Remote Access: An optional static IP configuration enables authorized remote access, minimizing cloud-related expenses.

  • Continuous Development: MeDIC evolves daily, with new modules and features added regularly.

  • Lifetime Support: Each MeDIC project is continuously supported by developers and associates, ensuring peak performance.

Advanced Patient Search, Patient Insurance Tracking, Instant Appointment Scheduling, Medical Image Tagging, Drawing Tool with Presets, Quick EMR Report Generation. NABH-Approved Discharge Summary, Remote Connectivity to Other Centers, Intranet Messaging, Inpatient EMR, EMR for All Specialties, Complete ICD-11 Reference, Extensive Customization Options

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Built-in Modules

Add-ons 

MeDIC InfoWave

An integrated patient messaging framework that triggers WhatsApp messages with attachments,including OP Cards, bills and reports

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MeDIC Nexus (Beta)

Mobile apps for a comprehensive experience, including: Patient Portal, Doctor Console, AdminDashboard and Management Hub

Medico - AI bot (Beta)

Medico is designed to assist expert ophthalmologists and consultants to enhance decision-making with quick, evidence-based insights. Using ICD-11 standards, WHO guidelines, and reliable research, it provides precise support for eye health, diagnostics, and treatments. Summarized responses ensure easy reference for busy professionals.

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Guidelines to Medical Automation

Enhancing Efficiency and Profitability through Automation

Implementing automation in healthcare not only reduces manpower, stationery, and storage costs but also significantly boosts transaction speed. This, in turn, improves both profitability and the institution's reputation, leading to higher patient satisfaction and streamlined operations.

Optimizing Pharmacy Profits

Pharmacies are crucial profit centers for hospitals. However, without automation, profit leakage can occur due to errors, inefficiencies, or losses in inventory management. A computerized pharmacy system helps seal potential gaps, ensuring profits reach the stakeholders efficiently and accurately.

Key Components of a Successful Medical Automation System

Reliable Software Selection

Choosing the right software is the cornerstone of medical automation. The software must be reliable, scalable, and capable of supporting the hospital's needs for years to come. This requires a developer who can provide comprehensive support from project initiation to completion, including:

- Guidance on Hardware Selection: The developer should assist in choosing compatible hardware and infrastructure for optimal software performance

- Staff Training: Ongoing staff training ensures that personnel are equipped to use the software effectively.

- Long-Term Support and Updates: The developer must be prepared to support and update the system as technology and hospital needs evolve

Building a Collaborative Relationship with the Developer

Once a dependable software partner is identified, empower them by giving the authority to execute the automation system. Regular communication ensures that the automation aligns with the hospital’s workflows, enabling a solution that truly fits the institution’s operations.

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Recommended Hardware Specifications

Network Size Considerations : For networks with over five terminals, a dedicated server is essential. Smaller networks (up to five terminals) may use one terminal as both a server and a workstation.

Server Specifications

 Large Networks (Above 5 clients):

          - Processor: Intel Xeon-based server (Dedicated)

          - Memory: 16 GB RAM

          - Storage: Dual 512 GB NVMe SSD

          - Power Supply: 1 kVA online UPS with external battery (8+ hours backup)

 Small Networks (Up to 5 clients):

          - Processor: i5 11th Gen or above

          - Memory: 8 GB RAM

          - Storage: Dual 512 GB NVMe SSD

          - Power Supply: Online UPS

 Client Workstations

          - Processor: Dual Core

          - Memory: 4 GB RAM

          - Storage: 128 GB SSD

          - Display: 17" monitor

          - Power Supply: Connected to main UPS

Additional Hardware

          - Printers: Black & White A4 Laser/Inkjet, OP Card printer, Barcode label printer

          - Network Switch: 1 Gbps ports (as per client number)

          - Cabling: Cat-6, installed by professional network engineers with separate                             channels to avoid electrical interference. Cable lengths should be minimized,

             and the network switch placed close to the server for optimal performance

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Software and Operating System Requirements

           - Server OS: Windows Server 2012 or later

           - Client OS: Windows 10/11 Pro- Database: MS SQL Server 2008 R2 or higher

Essential Operational and Maintenance Practices

Resident Hardware Engineer

A dedicated hardware engineer with expertise in networking and computer systems is highly recommended for daily troubleshooting and maintenance.

Daily Operations

Staff should handle daily tasks such as data entry, backups, report generation, and inventory management to ensure smooth, ongoing functionality.

Annual Maintenance Contract (AMC)

Post-warranty, an AMC with the software developer is crucial for receiving ongoing technical support, software updates, and troubleshooting assistance

By following these guidelines and establishing a reliable automation infrastructure, hospitals can enhance service efficiency, reduce operational costs, and ultimately provide a better experience for patients and staff alike

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Formula for Successful Automation

1. Management Initiative

A successful medical automation project begins with strong management initiative. Recognizing the necessity and benefits of automation is essential, but commitment must extend throughout the project's lifecycle. Management should actively support the project from planning through to implementation and beyond, setting a vision that motivates the entire organization.

2. Staff Cooperation and Engagement

Staff cooperation, particularly from doctors and key personnel, is crucial. Employees should be informed about the project from the outset, as each one will interact with the automated system in some way. Regular staff meetings to foster two-way communication, as well as ongoing training and awareness programs, are necessary. This includes encouraging computer literacy and familiarity with both hardware and software to enhance system use.

3. Clear Goals and Defined Workflow Integration

Before implementation, management and key staff should set clear goals for what they want automation to achieve. Establishing well-defined workflows and processes that the system will support or improve is essential for a seamless transition. This also helps in identifying specific features and customizations required from the software.

4. Expertise of the Software Developer

Choose a developer with substantial experience in medical automation and long-term support capabilities. Specialized developers focused solely on medical automation, rather than general software providers, offer deeper expertise. Look for developers with a proven track record in similar projects, as specialization directly contributes to the quality and effectiveness of the automation system.

5. Reliable and Suitable Hardware

Selecting the right hardware is critical. Always consult with the software developer to ensure compatibility and performance alignment with their software. Opt for branded, high-quality hardware to avoid compatibility issues and ensure durability. Although the initial investment may be higher, quality hardware from reliable brands is more cost-effective in the long term.

6. Quality of the Software

Assessing software quality requires careful evaluation. Review detailed brochures, request comprehensive demonstrations, and involve staff from various departments to gain a thorough understanding of the software's features and limitations. The more questions asked during demonstrations, the better the insight into the software’s performance. Collect client references and reach out to them to understand their experience, as feedback from actual users is invaluable.

7. Strong Technical Support and Maintenance Plan

An ongoing technical support and maintenance plan from the developer is essential for handling issues promptly. Ensure the developer offers 24/7 support options or has a dedicated support team for quick resolution of software or hardware issues. Regular software updates and support for system upgrades will also contribute to sustained efficiency.

8. Data Security and Compliance

As medical data is highly sensitive, the software should comply with data protection regulations and best practices for patient privacy. Ensure the developer has data security protocols in place and that the system includes features for data encryption, secure login, and regular backups.

9. User-Friendly Interface and Customization

The software interface should be intuitive, with minimal learning curves for users. Customization options are essential to align the system with the hospital’s specific needs. The developer should offer modules or features that can be tailored to various departments or functions, ensuring the automation system integrates seamlessly into the hospital environment.

10. Continuous Improvement and Adaptation

Automation is a journey, not a one-time setup. Regularly review the system’s performance and gather feedback from users to identify areas for improvement. The developer should be open to implementing modifications and adapting the system to accommodate the hospital's evolving needs and medical advancements.

Phases of a MeDIC Automation Project

Every MeDIC automation project involves a series of collaborative phases between the client and blooray IT Solutions:

1. Identifying Client Requirements: Tailoring the solution to the hospital’s unique needs

2. Software Demonstration: Providing an in-depth demo to align expectations

3. Agreement on Terms: Formalizing terms and conditions for project clarity.

4. Requirement Study and Incorporation: Customizing software features based on client specifications.

5. Client Hardware Preparation: Ensuring hardware meets project requirements.

6. Software Installation: Implementing MeDIC within the hospital network.

7. Staff Training: Equipping hospital staff with the necessary skills.

8. Trial Run: Testing software performance in a live environment.

9. Fine-Tuning: Adjustments made based on trial feedback.

10. Metadata Setup: Configuring essential data and settings

11. Data Migration Transferring critical information from existing systems.

12. Full Changeover: Transitioning completely to MeDIC

Post-Implementation Support and Maintenance

Once the project is complete, Blooray provides ongoing support, with:

Free Support for the First Year: A full year of complimentary assistance.

Annual Maintenance Contract (AMC): Continued support after the first year, ensuring lasting software reliability and performance.

Project Duration

A typical MeDIC automation project takes approximately one month for implementation, though this may vary based on specific project requirements and hospital needs

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