Straight answers, no jargon.

Yes. MeDIC is a client-server system that runs on your own hospital network. The OP queue, EMR, billing and pharmacy all work at full speed on the LAN even when the internet is down. Internet is only needed for optional features like remote access, WhatsApp messaging, the Medico AI scribe and mobile apps.

MeDIC provides EMR for all specialties, inpatient and outpatient, with deep ophthalmology tooling (drawing presets, refraction workflow) refined over 20 years. Every implementation is customised to the specialty mix of your institution.

Yes. MeDIC generates discharge summaries built to NABH documentation requirements, directly from the data your team has already entered during the stay. (NABH also certifies hospital software separately; that certification needs ABDM integration, which is built in MeDIC Web and in NHA sandbox testing now.)

Yes, the complete ICD-11 reference is built into the EMR.

Nexus (Beta) is our mobile app suite: Patient Portal, Doctor Console, Admin Dashboard and Management Hub. Medico is our AI. The Medico AI scribe is live and tuned for eye care today: the doctor speaks the consultation and Medico fills the structured EMR (complaints, histories, findings, diagnosis with ICD code, IOP, glasses Rx, treatment advice and follow-up) for the doctor to check and edit if needed. It runs on prepaid credits. The Medico AI Bot (Beta) gives ophthalmologists quick, ICD-11 and WHO-guideline grounded answers.

Every MeDIC quote is tailored to your hospital. It depends on the modules you choose (B, C, L, P, O), the number of users or terminals, how many branches you have, and add-ons such as WhatsApp messaging. After a short call about your hospital, we send a clear written quotation, usually within one working day.

The first year of support is free with every project. After that, an Annual Maintenance Contract (AMC) covers ongoing support, updates and troubleshooting.

Not necessarily. We assess what you have and guide any purchases. Networks up to five terminals can run without a dedicated server; larger setups need one. See our hardware guide on the implementation page.

A typical MeDIC project takes about one month end to end, through our 12-phase process, from requirement study to full changeover.

Yes. Data migration is phase 11 of every project. We transfer critical information from your existing systems before the full changeover.

Yes. Staff training is a dedicated phase, and ongoing training is part of the lifetime relationship, including refreshers when new features arrive.

Yes. Demos are online anywhere in India and the GCC, we travel to your hospital for installation and training, and support continues remotely. MeDIC runs across Kerala, in Chennai and Trichy, and in Oman today, and demos are available in English, Malayalam, Hindi and Tamil.

The Kerala Society of Ophthalmic Surgeons, the professional body of eye surgeons in Kerala, made MeDIC its official software, recognising its quality, feature richness and user-friendliness. MeDIC is the only software ever made official by the Kerala Society of Ophthalmic Surgeons (KSOS).

Each MeDIC project is continuously supported by the developers and associates who built it, not a call centre. MeDIC also evolves daily, with new modules and features added regularly.

Your data lives on your own server, in your hospital, under your control, with secure login, disciplined backups and optional encrypted remote access. We help you set up and maintain all of it.