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Implementation & Automation Guide

From paper to automated, in twelve phases.

A typical MeDIC project takes about one month, with every phase a collaboration between your team and ours, ending with a full changeover and a year of free support.

The Process

Our 12-phase implementation process

  1. 01Identifying Client Requirements

    Tailoring the solution to your hospital’s unique needs.

  2. 02Software Demonstration

    An in-depth demo to align expectations before anything is signed.

  3. 03Agreement on Terms

    Formalising terms and conditions for project clarity.

  4. 04Requirement Study & Incorporation

    Customising software features to your specifications.

  5. 05Client Hardware Preparation

    Ensuring hardware meets project requirements.

  6. 06Software Installation

    Implementing MeDIC within the hospital network.

  7. 07Staff Training

    Equipping every user with the skills they need.

  8. 08Trial Run

    Testing performance in a live environment.

  9. 09Fine-Tuning

    Adjustments made from trial feedback.

  10. 10Metadata Setup

    Configuring essential data and settings.

  11. 11Data Migration

    Transferring critical information from existing systems.

  12. 12Full Changeover

    Transitioning completely to MeDIC.

After go-live

First year free: a full year of complimentary support with every project. Then an Annual Maintenance Contract keeps updates, troubleshooting and new features flowing for the life of the system.

Hardware Guide

Recommended hardware specifications

For networks above five terminals a dedicated server is essential; smaller setups can run server and workstation on one machine. We guide every purchase: compatible, branded, built to last.

Server · Large Network (above 5 clients)

ProcessorIntel Xeon-based server (dedicated)
Memory16 GB RAM
StorageDual 512 GB NVMe SSD
Power1 kVA online UPS, external battery (8+ hrs)

Server · Small Network (up to 5 clients)

ProcessorIntel i5 11th Gen or above
Memory8 GB RAM
StorageDual 512 GB NVMe SSD
PowerOnline UPS

Client Workstations

ProcessorDual Core
Memory4 GB RAM
Storage128 GB SSD
Display17″ monitor
PowerConnected to main UPS

Network & Peripherals

Switch1 Gbps ports, sized to client count
CablingCat-6 by professional engineers, separate channels from electrical
PrintersA4 laser/inkjet, OP card printer, barcode label printer
OS / DBWindows Server 2012+, Win 10/11 Pro clients, MS SQL Server 2008 R2+

The Owner’s Checklist

The formula for successful automation

Twenty years of projects distilled into ten habits that separate automations that thrive from ones that stall.

  1. 01

    Management initiative

    Committed leadership from planning through go-live and beyond.

  2. 02

    Staff cooperation

    Doctors and key personnel informed and trained from day one.

  3. 03

    Clear goals & workflows

    Well-defined processes the system will support or improve.

  4. 04

    A specialised developer

    Deep medical-automation expertise, not general software.

  5. 05

    Reliable hardware

    Branded, compatible hardware chosen with the developer.

  6. 06

    Proven software quality

    Demos, department involvement and real client references.

  7. 07

    Strong support plan

    Prompt technical support and regular updates.

  8. 08

    Data security

    Encryption, secure login and disciplined backups.

  9. 09

    User-friendly & customisable

    Minimal learning curve, tailored per department.

  10. 10

    Continuous improvement

    Automation is a journey: review, adapt, evolve.

Why Automate

Automation pays for itself

Automation reduces manpower, stationery and storage costs while boosting transaction speed, improving profitability, reputation and patient satisfaction all at once.

Seal pharmacy leakage

Pharmacies are crucial profit centres, and without automation, errors and inventory losses quietly drain them. A computerised pharmacy seals the gaps so profit actually reaches stakeholders.

Faster every visit

Higher transaction speed means shorter queues, more patients seen, and a reputation for running on time.

One accountable partner

Hardware guidance, staff training and long-term support from the same team that wrote the software.

Get a free automation assessment.

Tell us how your hospital runs today and we'll map the path to full automation, no obligation.

Prefer to talk? Call +91 98954 15330